Japan is a demanding but loyal market. Most of the failures we see do not come from the product but from the way the market is approached.
- Arriving without an identified distributor and waiting for customers to come
- Underestimating requirements on quality, packaging and delivery consistency
- Neglecting Japanese-language documentation: product sheets, certificates, sales arguments
- Wanting to go too fast: a Japanese business relationship is built over several meetings
- Changing contact person midway and losing the trust gained